Policy

Late pick-up

We have a strict late pick-up policy. We will charge you $1 for every minute you are late to pick up your child - the max late pick-up fee is $60.  

 

Vacation credit

We offer parents two weeks of vacation credit after being with Poppy Patch for one year. Vacation credit is available annually from your child's start date. You will not have to pay for child care for the time you use available vacation credit.

Vacation use​

  • A minimum of one week must be taken at at time.

  • Give 48-hour advanced notice by filling out a Vacation notice online or in person. 

  • If your child attends during the vacation period, you will be responsible for the full tuition.

  • Vacation credit can not be applied towards a two week notice of withdrawing your child from Poppy Patch. 

  • Vacation credit does not roll over. You must use it within a year or you lose it.

Withdraw from care

Per our contract agreement, let us know 2 weeks before your child's last day of care. Fill out a Withdrawal notice online or in person.

Vacation credit can not be applied towards a two-week notice of withdrawing your child from Poppy Patch. 

 
 
 

COVID-19

Due to the current COVID-19 pandemic, we have extended the temporarily closure of all of our Poppy Patch centers. We will have a soft reopen on June 1, 2020. The health and well-being of our children and staff is our top priority. We apologize for the inconvenience and hope you understand.